FAQs

When will I receive my order?

Our delivery timeline is at 10-12 working days. You shall receive your order within 12 working days. If you need your order urgently please write to us on info@aarjavee.com and we will process it accordingly.

 

What is my jewellery made of?

All the jewellery is made out of Brass, our skilled artisans hand make your piece and it is then plated with micron or 18K gold plating. You can explore our range of 18K gold plated jewels with our YAADEIN collection.

 

How can I return my order?

We are a small brand based out of Ahmedabad, we process most orders on daily basis in our attempt at not over producing. Thus, we do not except returns. However if you receive a damaged piece, you can write to us within 48 hrs and we will immediately send you a replacement. If you wish to replace an item, you can write to us on info@aarjavee.com. In case of a replacement, the customer is liable to pay INR 150 for pickup and shipping of a new piece.

 

Do you ship internationally?

Yes, we ship internationally. You can write to us on info@aarjavee.com with the products you are interested in purchasing along with you postal address. We will get back to you with the shipping timelines and cost.